September 27, 2022
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Amazon to Change Ebook Return Policy, End Refunds for Quick Readers

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Amazon quickly will not mechanically refund all e-book purchases as much as seven days after buy, in response to an announcement Thursday from The Writer’s Guild. The coverage change, scheduled to take impact by the top of the 12 months, will cease readers from gobbling up books after which rapidly getting their a reimbursement. 

As a substitute, computerized returns will solely be obtainable if readers have gotten via not more than 10% of an e-book. To return a ebook after studying greater than 10%, prospects should undergo a lengthier evaluate course of. 

“This course of will create a robust deterrent towards shopping for, studying, and returning e-books inside seven days,” The Authors Guild, knowledgeable group for writers, mentioned in a press release, “and readers who try and abuse the return coverage can be penalized beneath Amazon’s insurance policies.”

Amazon did not instantly reply to a request for remark. The Authors Guild assertion did not present additional particulars on what penalties would possibly await individuals who abuse the return system. 

Authors expressed concerns over the previous policy as a result of it allowed individuals to learn their books with out paying. The follow was spread in part by TikTok users who defined tips on how to learn and return ebooks bought from Amazon.

One creator, Lisa Kessler, said on Twitter in June that extreme returns beneath Amazon’s coverage precipitated her to owe cash to the corporate as a substitute of incomes royalties.

“Authors have to eat too,” Kessler mentioned.

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